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Customer Service Operator (m/f/d)
About Daikin Chemical
Since 1933, DAIKIN Industries has been involved in the research and production of fluorochemicals and is one of the world's foremost manufacturers of fluorochemical products today. Daikin Chemical Europe offers a wide range of high quality products with applications in automotive, semiconductors, health care, renewable energy, consumer cookware, wire and cable, textile and fabric treatment, paper and packaging, optics and displays, coatings and more. The European Headquarter Daikin Chemical Europe GmbH in Düsseldorf is responsible for sales, technical service and marketing.
Assignment
This person is responsible for order processing and logistics for specific customers and products at DCE
- Sales Order Processing (SAP)
- Handling customer returns and claims
- Close communication with logistic providers and warehouses
- Organizing dispatch of customer orders
- Tracking and expediting of special shipments
- Responding to internal inquiries from Sales department
- Handling customer enquiries
- Purchase Order handling with suppliers (mainly China, Japan and US)
- Performing general administrative tasks (filing, reports, documentation, IHK, etc…)
Education
Knowledge of
- Basic levels of materials management and logistics
- background in Customer Service or Sales
- Knowledge in International and EU wide logistics regulations (e.g. Incoterms)
- Good command of MS office software application
- Experience with SAP an advantage
- Self-motivated and comfortable working as part of a team
- Excellent communication and writing skills (English is a must, other languages are an advantage)
What we offer
You will become part of an international and growing team which is successfully exploring the European market. Based on this we offer you an exciting working place that provides a lot of opportunities to grow within the company. You will enjoy working in a friendly, young and diversified team which is part of a very strong and well-established global enterprise.
Are you interested?
Please send your application with a CV via the link below. We are looking forward to hear from you!
Bewerben 
Scope of activities
Purchasing, materials management and logisticsCareer level
ProfessionalWorking time
Full timeLocation
Am Wehrhahn 50, 40211 Düsseldorf, Germany
DAIKIN Chemical Europe is a supplier of high performance fluorochemical products and was established in 1992 as the sales and services headquarters for DAIKIN Industries’ Chemical Division in Europe, Middle-East and Africa.
Find overviews and technical data on our products by visiting our main website.
Daikin Industries, Ltd. is the world's foremost manufacturer of fluorochemical products and a leading expert in the field. We strive to find new possibilities for living and industry by making the most of fluorine characteristics using our own exclusively developed technologies. The potential for developing applications for these products is growing without limit for the florochemical industry.
