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Open in new tabField Service Engineer France (m/f/d)
About Rigaku
Since its inception in 1951 in Tokyo, Japan, Rigaku has been at the forefront of analytical and industrial instrumentation technology. Today, with over 2,000 employees in more than 60 countries and with hundreds of major innovations to its credit, the Rigaku group of companies is a world leader in the fields of general X-ray diffraction, thin film analysis, X-ray fluorescence spectrometry, small-angle X-ray scattering, protein and small molecule X-ray crystallography, Raman spectroscopy, X-ray optics, semiconductor metrology, X-ray sources, computed tomography, non-destructive testing, and thermal analysis.
Location: Paris / North France
Your role
The position will involve the installation, maintenance and repair of Rigaku analytical equipment, cryogenic devices, cooling systems, computer systems and other related devices at customer locations.
PRIMARY DUTIES AND RESPONSIBILITIES:
PRIMARY DUTIES AND RESPONSIBILITIES:
- Travel to customer locations within Europe and occasionally beyond to install, service, and maintain Rigaku equipment and associated devices.
- Troubleshoot and repair electronic and mechanical problems with customer equipment.
- Install, upgrade, and maintain system software.
- Troubleshoot issues both on-site and via remote communications.
- Provide customers with phone assistance and remote online support.
- Perform customer training on the alignment and use of their systems.
- Complete and submit service reports for all service work performed.
- Maintain and update customer profiles as changes occur to customer equipment.
- Diagnose and solve mechanical, electrical, and software-related problems involved in product operation.
- Use schematics, wiring diagrams, and verbal and written instructions to install and assemble products.
- Ability to work in a clean room environment.
Your qualifications
- 3+ years' experience in the use and maintenance of x-ray crystallography systems.
- Experience in the maintenance and repair of electronic and mechanical systems.
- Excellent written and verbal communication skills (French) German and English advantageous.
- Willingness to travel, and be away from home extensively (70% + )
- No restrictions on travel within EMEAI (and USA for training)
- Full clean driving license
WHAT WE OFFER :
- Competitive salary depending on experience.
- Company car.
- Discretionary bonus (10% of base salary).
- Laptop, cell phone.
Does this sound interesting? Then please send your application to this link: RESE JOBS.
Submit application