Senior Application Engineer (m/f/d) SE_AUS_2301

Ideematec Australia Pty Ltd with its offices in Sydney, is a German provider of high-performance solar tracking systems. An international track record of over 4GW, more than 13 years of experience in the tracker field, and 50 diverse patents have made Ideematec a trusted partner in most advanced solar PV tracking technology.

To expand our Australian team, we are hiring a Senior Sales  Engineer for our Sydney location (remote available).

This position will provide technical expertise to support our growing solar tracker business. The Senior Sales Engineer will serve as the “technical expert” on all of Ideematec’s tracking systems, working closely with the Sales team while coordinating with Field Technicians for onsite support. This position will work closely with R&D and the Project Management team to deploy and optimize software and data analysis solutions and services and to monitor and optimize the performance of existing sites.

• Develop and implement enhancements and revisions to meet the needs of the client, including tracker configuration and site-specific design requirements
• Design 2D and 3D Layouts and structural calculations based on project intake and customer-provided data
• Edit and optimize customer projects in AutoCAD, PVCase, PVsyst, and other PV software
• Provide primary technical support for the customer after proposal and layout stage through sourcing, training, component delivery, and project commissioning
• Train customers and educate staff on systems applications and installation methods
• Work cross-functionally to support the development, deployment, and optimization of software solutions and services
• Coordinate with Field Technicians to diagnose and troubleshoot systems onsite as needed
• Respond to and process requests for proposals (RFI, RFQ, RFP)
• Develop technical support documentation and customer-facing product guides and presentations
• Create and present technical reports to executive staff and external stakeholders

• Bachelor's or Graduate's Degree in computer engineering, computer science, mechanical engineering and or  civil engineering  information systems, or equivalent experience.
• 5+ years of experience in energy product management, solar experience a must
• Proficient in AutoCAD and performance engineering tools including PVCase, PVsyst, and other PV software/models
• Self-motivated with strong communication and organization skills
• Ability to present technical topics in a clear and concise manner
• The position requires some travel related to industry exhibits and project deliverables

• Flexible work practices and fully autonomy and reliance from the first day on
• An open-minded working environment with short decision-making processes
• Sufficient on-the-job training with intensive support by experienced team members
• Dedicated time and budget to spend on your professional development due to regular participation in training courses on new products or technical innovations
• The latest devices and equipment to do your best work
• Extensive growth opportunities in an international group

• Your CV in English highlighting your most relevant experience as well as certificates
• A write-up (cover letter) explaining who you are and why you would like to join us
• Your desired salary and your earliest possible start date