Key Account Manager North America (m/f/d)

• Build relationships & networks with high volume customers to drive sales results
• Identify business, technical, financial, and personal needs within the operations to propose solutions for increased production, animal welfare, and efficiency. The focus will be on key regions and multi-site dairies in areas such as Texas, California, Idaho, and Oregon that are currently not the direct responsibility of existing salespersons
• Work with customers on a collaborative vision, coordinate internal and external team to design customized solutions
• Developing and executing account plans – sales forecasting
• Identify emerging needs and trends for Key Accounts, relay potential areas of added value for evaluation by the development team
• Work with internal teams to continuously develop and improve implementation and after-sales support plans to capture the most value for smaXtec and for customers. Provide excellent customer experiences by leveraging resources across teams
• Represent smaXtec at key industry & customer meetings and to demonstrate smaXtec’s emerging leadership in the preventative health management through cow monitoring space
• Ability to lead through influence across our sales technical support teams – coach colleagues to deliver high quality results 

• 5+ years’ experience in Key Account Management/Sales in the US Dairy Industry preferably in nutrition or animal health
• A deep understanding of the dairy industry, the key players, and technical needs as well as industry economics and the factors that affect margins across US producers
• Profound knowledge of the day-to-day operations of high-volume dairies and their regional differences
• Excellent interpersonal skills with high emotional intelligence – ability for empathetic listening, giving and receiving constructive feedback
• Customer focused with excellent verbal and written communication skills to effectively navigate complex buyer relationships; Excellent presentation skills with ability to effectively capture information and create value to various audiences
• Team-player with ambition to work within a fast-paced, multicultural, and entrepreneurial environment
• High level of organization demonstrated through proficient utilization of supporting technologies such Office 365 and ERP Systems
• Additional language proficiency in Spanish, Dutch, or Portuguese is a plus
• Driver’s License and clean driving record

Additional Information:

• 80% or more of business travel is required for this position

• working independently, yet with a dedicated team that places great emphasis on constant development behind you
• a rewarding environment combined with a competitive performance-oriented salary 
• Group Health Insurance and 401k matching
• comprehensive onboarding, sales and product training with clear targets