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Project Support (m/f/d) - Job - Career @ Symanto

Project Support (m/f/d)

Project Support (m/f/d) with German

For supporting our Category team in the Symanto we are currently looking for a Project Support (m/f/d)

Your Job Will Be

Main tasks 

  • Supporting clients´ projects with clients in different industries 

  • Collaboration with the responsible Account & Insights Manager at Symanto to understand project deliverables and requirements 

  • Data collection from relevant data sources and dictionary building pertinent to the project objectives 

  • Complete processing of client project into Symanto Management Platform ready for analysis 

  • Supporting the analysis and interpretation of big data to identify insights and prepare actionable recommendations 

  • Reporting insights using rich visualization tools (Power BI) and Microsoft Office to present business insights 

  • Supporting efforts to ensure the data standards are developed and maintained 

  • Immediate reporting of technical errors and bugs using Symanto management platform to software engineering team for review and resolution 

  • Supporting internal projects that are ultimately designed to improve the quality of output for future client projects  


Key Performance Indicators 

  • Delivering quality and accuracy on all projects and securing internal workflow and transparency at all time 

  • Smooth process flow and delivering in time with highest quality level 

  • Transparency at all time following internal rules 

  • Committing to project timelines 

Your Profile

Education, required skills and experience 

  • Bachelor degree in business, economics, project management, marketing, market research or related field with strong technical background or computer science with market research experience and understanding 

  • Proficient knowledge of English language

  • Experience in quantitative data analysis/data science, project and customer support management or related areas 

  • Strong working knowledge of MS Office 

  • Experience using interactive data visualization tools such as Power BI 

  • Knowledge and experience with database handling 

  • Flexibility, ability to work under pressure and in a team 

  • Good analytical skills and detail-orientation 

  • Customer-oriented, good understanding of clients´ needs and good client service 

  • Creativity and good problem-solving skills 

  • Excellence-driven and passionate to deliver the highest quality outcomes in a fast-paced environment 

Preferred skills and experience 

  • German or Spanish language knowledge is a plus

  • Knowledge of R programming and SQL 

  • Experience using HubSpot 

  • Good knowledge or experience in one of the following industries: Software, Hospitality, Pharmaceutical, Gaming, Financial Services, Automotive, B2B (any industry), and/or Retail 

  • Experience working with Enterprise or SaaS professional service 

  • Interest in new technical concepts 

  • Ability to communicate complex concepts

What We Offer

  • Innovative idea and technology
  • Flexible working time
  • Home Office possibility
  • Great people to work with in an international environment
  • Chance to develop and grow with the company
  • Out of office events

Are you interested?

We are looking forward to receiving your application (English CV & motivation letter).
Submit application
Scope of activities
Project management
Career level
Young professional
Employment type
Full time

About Symanto

Symanto is an artificial intelligence company distinguished by its proprietary technology on linguistic algorithms & psychology. This innovative approach allows us to help brands to build even more successful relationships with their customers & stakeholders by automating the psychological profile of people irrespective of language & culture. At the end of the day, we aim to provide the deepest understanding of people through psychology & A.I.


Ainhoa Avila Benito
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