Campaign Assistant

ABOUT YOU

Are you a self-driven, well-organised, quick learner, with good written and verbal communication skills. Are you have an analytic approach to problem solving, with a positive ‘can do’ attitude? Do you have a strong interest in online marketing and affiliate channel in particular?

Then this role sounds perfect for you!

ABOUT THE ROLE

This is an entry level role within the UK client services team, supporting Account Managers and Senior Account Managers with day-to-day tasks. This is a fantastic opportunity to learn more about the affiliate industry, and ideally you should have a can-do attitude and experience of relationship building which you can demonstrate.

Key Role responsibilities

·         Demonstrate strong decision making in line with company goals, social, and environmental best practice

·         Provide great customer service to our advertisers (clients) and publishers, helping them to set up, launch, manage and grow their affiliate channel

·         Support Account Managers with their portfolio of Webgains clients; act as direct liaison on day to day queries, helping with both technical and commercial enquiries

·         Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services

·         Provide support to internal Webgains account management team

·         Conduct training calls to help clients use our technical platform and improve their program performance

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
 

ESSENTIAL REQUIREMENTS

·         The ability and desire to prioritise and work in fast paced environment

·         Advanced capability with Microsoft office products such as PowerPoint, excel and word

·         Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice

·         Strong time management and organization skills

·         Excellent communication skills, oral and written

·         A good understanding of affiliate marketing and the UK affiliate landscape

DESIRABLE REQUIREMENTS

·         Account management experience

·         Degree level education with experience in web-based technologies, marketing and management

·         Previous experience within a client facing role and in marketing

·         Fluent in another European language (preferred Spanish, French, German or Italian)

·         Experience of analysing data sets from a wide variety of sources and drawing user and market actionable insights