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Project Support (m/f/d) - Job - Career @ Symanto

Project Support (m/f/d)

Project Support (m/f/d) with German

For supporting our Category team in the Symanto we are currently looking for a Project Support (m/f/d)

Your Job Will Be

Main tasks 

  • Supporting clients´ projects with clients in different industries 

  • Collaboration with the responsible Account & Insights Manager at Symanto to understand project deliverables and requirements 

  • Data collection from relevant data sources and dictionary building pertinent to the project objectives 

  • Complete processing of client project into Symanto Management Platform ready for analysis 

  • Supporting the analysis and interpretation of big data to identify insights and prepare actionable recommendations 

  • Reporting insights using rich visualization tools (Power BI) and Microsoft Office to present business insights 

  • Supporting efforts to ensure the data standards are developed and maintained 

  • Immediate reporting of technical errors and bugs using Symanto management platform to software engineering team for review and resolution 

  • Supporting internal projects that are ultimately designed to improve the quality of output for future client projects  

 

Key Performance Indicators 

  • Delivering quality and accuracy on all projects and securing internal workflow and transparency at all time 

  • Smooth process flow and delivering in time with highest quality level 

  • Transparency at all time following internal rules 

  • Committing to project timelines 

Your Profile

Education, required skills and experience 

  • Bachelor degree in business, economics, project management, marketing, market research or related field with strong technical background or computer science with market research experience and understanding 

  • Proficient knowledge of English language

  • Experience in quantitative data analysis/data science, project and customer support management or related areas 

  • Strong working knowledge of MS Office 

  • Experience using interactive data visualization tools such as Power BI 

  • Knowledge and experience with database handling 

  • Flexibility, ability to work under pressure and in a team 

  • Good analytical skills and detail-orientation 

  • Customer-oriented, good understanding of clients´ needs and good client service 

  • Creativity and good problem-solving skills 

  • Excellence-driven and passionate to deliver the highest quality outcomes in a fast-paced environment 
     

Preferred skills and experience 

  • German or Spanish language knowledge is a plus

  • Knowledge of R programming and SQL 

  • Experience using HubSpot 

  • Good knowledge or experience in one of the following industries: Software, Hospitality, Pharmaceutical, Gaming, Financial Services, Automotive, B2B (any industry), and/or Retail 

  • Experience working with Enterprise or SaaS professional service 

  • Interest in new technical concepts 

  • Ability to communicate complex concepts

What We Offer

  • Innovative idea and technology
  • Flexible working time
  • Home Office possibility
  • Great people to work with in an international environment
  • Chance to develop and grow with the company
  • Out of office events

Are you interested?

We are looking forward to receiving your application (English CV & motivation letter).
Bewerben
Tätigkeitsbereich
Projektmanagement
Karrierestufe
Berufseinsteiger
Arbeitszeit
Vollzeit

About Symanto

Symanto is an artificial intelligence company distinguished by its proprietary technology on linguistic algorithms & psychology. This innovative approach allows us to help brands to build even more successful relationships with their customers & stakeholders by automating the psychological profile of people irrespective of language & culture. At the end of the day, we aim to provide the deepest understanding of people through psychology & A.I.

Kontaktperson

Ainhoa Avila Benito
E-Mail anzeigen