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Head of Compliance (m/f/d) - Job Wiesbaden - Stellenangebote

Head of Compliance (m/f/d)

Head of Compliance (m/f/d)

Domestic & General is a market leader and a trusted provider of aftercare for millions of domestic appliances and consumer electronics. Around 2.000 employees worldwide look after our more than 16 million customers in 15 different countries.
It’s our mission to keep your world running by delivering a service that never lets you down.

We want you to join our team as Head of Compliance (m/f/d) in Wiesbaden (Germany).

In this position, you will support the business (DGIEU) in all aspects of ensuring regulatory compliance in its local regional operations and support in the provision of assurance to management that the business is operating in Compliance with the prevailing regulatory requirements and Group Standards. 
Your work place will be Wiesbaden, though there will be some travel involved to the Headquarter in Wimbledon and to the DGIEU Branches.

Key role responsibilities:

  • Work with the business to develop local policies and procedures that implement and/or adapt Group Policies and Standards
  • Work with the business to embed the Risk and Compliance Framework across the operation and where appropriate, relevant third party operations
  • Proactively monitor the Regulatory Horizon / industry news, to provide informed and forward-looking advice to enable the business to anticipate and respond to changes in the regulatory landscape.
  • Design and execute DGIEU risk-based compliance monitoring programme across both internal and external third party distribution and service channels
  • Furter improve and embed the Internal Controls System
  • Executing people management responsibilities, including 1-2-1s to aid the development of direct reports
  • Ensuring compliance reports are prepared to the highest standards of clarity, substance, presentation and adapted to the needs of the recipients.
  • To work with the business to track, manage and report on actions arising from compliance monitoring reviews or other compliance actions that may arise from time to time to ensure these are closed in a timely manner and in accordance with agreed timescales
  • To design and deliver appropriate adapted Group Compliance training for all relevant staff and to assist the business in designing and delivering relevant compliance training for third party distributors or service providers, as required
  • To advise and guide DGIEU and it’s branches on compliance issues and regulatory developments that may impact on the business, and to advise and guide the business and, where appropriate, third parties on compliance requirements in areas such as financial promotions, scripts, complaints, claims and training. Where any changes to the business are required to assist the business in complying with regulatory requirements
  • Providing input to, compiling regulatory reports, both internal and external, in accordance with Group reporting procedures.
  • To assist in any regulatory visits or information requests from regulators including collation of documents etc.
  • Review and sign off contracts, training material, terms and conditions, marketing material, telephone scripts etc.

Experience and skills required:

A successful Head of Compliance at D+G needs to have a degree standard or suitable professional qualifications, be fluent in German and English, and be experienced in Financial Services Compliance (working in a compliance function e.g. in an advisory role).


  • Solvency II regulations
  • Bafin requirements
  • Understanding of legislation and regulations impacting on insurance industry, especially extended warranty
  • Ability to effectively liaise, communicate, consult and negotiate with a range of internal and external stakeholders with different first languages.
  • Ability to work as an effective team member in a demanding work environment.
  • Proven ability to achieve and sustain a high level of accuracy and efficiency.
  • Ability to analyse problems and use initiative
  • Business Alignment
  • Expert Knowledge
  • Relationship Building
  • Professional Independence
  • Self-motivation
  • Analytical Thinking
  • Risk Management
  • Reporting
  • Business and Commercial Awareness

Core competencies

  • Relationship building
  • Critical Thinking and Decision Making
  • Customer Focus
  • Driving to Deliver
  • Collaborative Working
  • Change Orientation
  • Communication
  • Inspiring Confidence
  • Empathy
Technical competencies:
  • Structuring for Organizational Effectiveness
  • Understanding the Market
  • Financial and Operational Awareness
  • Creating and Delivering Compelling Propositions
  • Product and Service Expertise

What we offer:

You can expect a great team and an appreciative working atmosphere. We offer a fair remuneration, hybrid working, attractive social benefits (free coffee, tea and water as well as free fruits, employee parking, corporate pension plan, employee discounts, subsidised ticket to fitness club, etc.) and regular product training as well as training for your personal and professional development.

Are you interested? Get in touch with us! We are looking forward to meeting you.

Send us your application documents including your salary expectations and availability via the "Apply" button.

Domestic & General Insurance Europe AG
Hagenauer Straße 44
65203 Wiesbaden
Website: www.domesticandgeneral.de/content/karriere-de



Julia Laufer-Preis
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